Cineplex and Kinopolis in Germany upgrade customer service with Toshiba payment kiosk solution

Moviegoers select movie, seating and pay cashless to receive personalized ticket printed instantly

Krefeld, September 2011 – Cineplex Deutschland GmbH & Co. KG and KINOPOLIS-Gruppe have selected a bespoke series of more than 40 TOSHIBA TEC 17“ touch screen kiosk systems from COMPESO GmbH to bring moviegoers the latest information about current movies and the corresponding theater as well as their personalised seating number. Guests can also buy and instantly print their ticket through the integrated printer solution inside the kiosk.

All kiosk systems are equipped with an EFT pin pad as well as a magnetic card reader to allow for cashless payment with both debit and credit cards. Guests who have ordered tickets online prior to arriving at the movie theatre, can call up their order at the kiosk and print out their movie tickets to save on time waiting in the queue at the cashier desk.

“A financially viable ticketing system with secure component availability and a top quality maintenance service concept were the strict criteria in our search for new ticketing kiosks,“ Andreas Welp, IT Director KINOPOLIS Gruppe said. “TOSHIBA TEC offered the best package deal and proved to master the strongest professional and operational set up that address the specific needs for Cineplex and KINOPOLIS. The successful integration with COMPESO WinTicket software was another key performance indicator that showed us we made the right choice.”

“Cineplex and KINOPOLIS, which have worked with us for a good number of years now, had been searching for quite a while for a bespoke kiosk system that would meet their very specific requirements,” Harald Paulus, CEO COMPESO. “We found in TOSHIBA TEC a new partner able to provide a strong yet flexible solution that meets all the customer’s requirements. We are now able to offer theater companies a state of the art kiosk terminal with cashless payment services built in. TOSHIBA TEC is also the only vendor partner that has the capability to offer a combination of both hardware and services.”

"Our partnership with COMPESO with regards to POS and Kiosk enables theater companies to offer an integrated solution of hardware, software and services from a single source,” Ulrich Hieber, Divisional Manager, TOSHIBA TEC said. “This total solution combines COMPESO’s skills and experience with the strengths Toshiba brings to the table; the end result is a significantly improved customer service where customers take heart from shorter waiting queues.”

About Cineplex Deutschland GmbH & Co. KG
The Cineplex Group is a cooperative organisation of independent movie theatre companies in Germany. Cineplex movie theatres are found throughout Germany as part of a value-adding and profitable business concept. Over 80 independent movie theatre companies are united under the Cineplex brand, offering over400 screens to the German public. Cineplex is the second-largest provider of movie entertainment in the country. More than half of its installations are state of the art Multiplex theatres bringing best of class comfort and viewing experience. Cineplex also offers the traditional movie theatre experience whereby a special ambiance in the traditional theatres is the main attraction. More information can be obtained at www.cineplex.de

About Kinopolis Group
With over 100 years of movie theatre tradition under its belt, the KINOPOLIS Group is a family-owned enterprise that has written entertainment history in Germany. Today, KINOPOLIS has a presence at 15 locations and is widely recognized as one the largest and most successful movie theatre companies in Germany. The fourth generation of the family makes it their daily task to bring the highest level of professionalism to the industry. Head office and central IT infrastructure are based in Darmstadt and cooperate since many years with system integrator Compeso to continuously improve the standard of the overall entertainment experience to ever higher levels. In 2011, all KINOPOLIS theatres were the first in Germany to have all its screens converted to digital format. More information at www.kinopolis.de

About COMPESO Computerperipherie und Software GmbH
COMPESO GmbH, founded 1984, has since 1995 focused on developing and implementing solutions for the entretainment industry in Germany. The company has steadily built up its expertise and nationwide coverage of its solutions. Today, COMPESO offers a complete catalogue of IT hardware and software solutions for general ticketing POS, hospitality, movie theatre POS up to integrated online web shopping, ticket reservation system call center and visitor information solution. Compeso is in Germany considered the market leaders with a market share at multiplex theatres of more than 50 %. Based in Ismaning with a second German office at Neuss, COMPESO is operating in 10 other EU countries. Our customers include CinemaxX, Cineplex, Kinopolis and UCI Germany as well as Odeon in the UK. More information at www.compeso.com

About TOSHIBA TEC Europe
TOSHIBA TEC Europe (TERIS) manages product planning, marketing, sales, service support and distribution of point of sale systems, cash registers, scales, barcode printers, peripherals and software information systems throughout Europe, the Middle East and Africa. As a total solution provider, TOSHIBA TEC Europe offers a complete package from consulting and system design to system installation, operation and maintenance.
Headquartered in Brussels, Belgium TERIS has three divisions: the Retail division; the Auto ID division and the Services division.
TOSHIBA TEC is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company and the world's 91st largest company in terms of sales. Ranked by Fortune magazine as the eighth Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2009 was approximately $67.9 billion.
For more information on TOSHIBA TEC CANADA INC point of sale systems, cash registers, scales, barcode printers, peripherals and software information systems, or for a dealer in your area, call 1-888-207-5598 or visit www.toshibateccanada.com

Media contact
TOSHIBA TEC CANADA INC – 191 McNabb street, Markham, Ontario, L3R 8H2
Contact: Deborah Demea
Sales and Marketing coordinator
Tel: 905-470-3500
Fax: 905-470-5347
E-mail: deborah.demea@toshibateccanada.com

Unless otherwise specified and/or credited all images, artwork, text and graphics, logos and logotypes are the copyright and/or trademark of the respective owners. All rights reserved.